Managing Email and Text Message Notifications

To manage or receive notifications from Lake Country Power, you will first need a SmartHub account. It's free and you can register online.

Login to SmartHub on a desktop computer (or a mobile device using a web browser) to make appropriate changes. Note: The mobile app will not allow changes to notifications. Members can choose to manage notifications in several ways including receiving email, an opt-in to text (SMS) messages via a mobile device, to receive both email and SMS messages, or to be removed from load control management announcements entirely.

To make changes:

  1. Sign up from a desktop computer or a mobile device using a web browser. (First you’ll need a SmartHub account. It’s free, and you can register online at www.lakecountrypower.coop.)
  2. From the SmartHub home page, click the Notifications tab.
  3. Click the Manage Contacts link in the far left menu. The Manage Contacts page appears, displaying various options for adding email addresses or cell phone numbers for text messaging.
  4. Add contacts by choosing the appropriate link on the top of the screen; Add Email Contact and/or Add Text Message Contact.
  5. Click the Manage Notifications link in the far left menu.
  6. The Manage Notifications page appears, displaying various categories of notifications including Billing, Miscellaneous and Reports.
  7. Click either Billing, Miscellaneous or Reports, then select the appropriate message types you would like to receive (i.e. Bill Available, Payment Confirmation, Auto Pay, Personal Info Change, etc.)
  8. Follow the onscreen instructions; click Options to set the available LCP notification types. Determine the type of notification you want — Email, Text Message or none.

NEW: To enroll in Load Control notifications click Reports. Check the box next to Load Control Notification. Choose Options to change notification permissions.

Notice: In the event of a rare weekend or holiday control, these messages may not be sent out. Please refer to GRE’s website at http://lmguide.grenergy.com for load management information.