Update My Account
I need to update my account information
To fully utilize our automated outage reporting system, we need your help to ensure our outage management records are current. To do that, Lake Country Power needs the following information from you:
- A primary telephone number that uniquely associates your service location on our system (the phone number serves as our "trigger" to identify your service location when you enter it into our automated outage response system - it does not have to be the telephone number listed for the address).
Please review the bottom portion of your monthly electric bill to verify the accuracy of your telephone or cell number, and also your service address, that is printed on your bill is the correct number we should use to identify your service location on our system. This number is your identification number to use when you contact us about power outages. If this number is incorrect, please fill out the online form below.
If you have an inactive account with Lake Country Power, meaning you moved out of Lake Country Power’s service area, please use the form below to provide your new address so we may contact you for future capital credit retirements.
After you've completed each field, click the "send" button so it's directed to a Lake Country Power call center representative who will update your records as you've requested. If the form doesn't work for you, please notify our call center with your updated information by calling 1-800-421-9959. Or you can write the change on the lower back side of your electric bill and mail with your payment.